Privacy Policy

Effective Date: August 28, 2026

This Privacy Policy governs the data collection, usage, storage, protection, and disclosure practices of NINGBO YOUME PET PRODUCTS CO,.LTD. (hereinafter referred to as “we”, “us”, or “our”), a legal business entity incorporated and operating in China. This policy applies to all visitors, users, and parties who access or use our official website https://www.youmepet.com and all related services, product inquiries, and interactive functions provided through the website. This policy is formulated in compliance with global mainstream privacy regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and relevant cybersecurity and personal data protection laws of the People’s Republic of China, to ensure transparent, legal, and secure processing of user personal data for our global business operations.

By accessing, browsing, or using our website and services, you fully acknowledge, understand, and agree to be bound by the terms outlined in this Privacy Policy. If you do not accept any part of this policy, you shall immediately stop using our website and related services.

1. Company & Website Basic Information

To ensure full transparency for all users worldwide, we disclose our official business and website information as follows:

  • Full Company Name: NINGBO YOUME PET PRODUCTS CO,.LTD.
  • Brand Short Name: YOUME PET
  • Business Nature: Registered Corporate Business Entity
  • Operating Country & Region: Ningbo, China
  • Full Registered Address: A-608, Yunshanggu Park, Yinzhou, Ningbo Province, China 315000
  • Official Website: https://www.youmepet.com
  • Business Scope: Global sales and service of pet supplies, product display, business consultation, and user interactive services
  • Global Service Coverage: We provide website access and business services to users in all countries and regions worldwide

2. Scope of Data Collection

We strictly limit personal data collection to only information necessary for business operation, service provision, and user interaction. Our website does not support user account registration or paid subscription services, so we will not collect user account registration information, payment information, or subscription data. The data we may collect is divided into active user-submitted data and passive automatically collected data:

2.1 User Actively Submitted Data

Our website allows users to voluntarily upload text content, pictures, images, and other multimedia content during browsing, consultation, and interaction processes. When you actively submit or upload content to our website, we may collect the following information: text descriptions you input, uploaded pet-related images, consultation content, and other voluntary interactive information. You confirm that all content you upload is legal, authentic, and does not infringe the legitimate rights and interests of any third party.

2.2 Passive Automatically Collected Data

To optimize website operation, improve user experience, and ensure website security, our server will automatically record basic browsing information of all visitors, including but not limited to: visitor IP address, browser type and version, device model, access time and duration, webpage browsing records, click behavior, language preferences, and other anonymous browsing data. All passive collected data is used for overall website traffic analysis, fault maintenance, security risk prevention, and service optimization, and will not be used for independent user identification without explicit user authorization.

3. Purpose of Data Usage

All user data collected by us will only be used for legitimate, specific, and necessary purposes, and will never be used for unauthorized commercial promotion, spam sending, or illegal data trading. The specific usage purposes are as follows:

  • Service Provision & User Interaction: Respond to user consultation content, verify user interactive information, and provide corresponding pet product display, business inquiry, and after-sales supporting services according to user uploaded content and consultation information.
  • Website Operation & Optimization: Analyze website browsing data, optimize webpage layout, product display logic, and user operation experience, and adjust service content to meet global user demand for pet supplies.
  • Security Protection & Risk Prevention: Monitor abnormal access behavior, prevent malicious attacks, illegal intrusion, spam uploading, and other risky behaviors, and protect the normal operation of the website and the legitimate rights and interests of all users.
  • Legal Compliance & Internal Management: Comply with global privacy laws and regulatory requirements, complete internal business data statistics, and retain data records as required by legal provisions.

We do not carry out any lottery, prize promotion, or marketing lottery activities on the website, so user data will not be used for activity lottery or promotion marketing purposes.

4. Data Storage, Protection & Retention

4.1 Data Storage Rules

All user data collected by our website is stored on secure certified servers. We adopt standardized data encryption technology, access permission management, firewall protection, and regular security detection mechanisms to prevent user data from unauthorized access, disclosure, tampering, loss, or leakage. For user voluntarily uploaded text and picture content, we will store it on the server only for the purpose of maintaining user interaction records and service follow-up.

4.2 Data Retention Period

We only retain user data within the necessary service cycle and legal compliance period. User uploaded interactive content and consultation data will be retained during the valid service cooperation cycle; anonymous browsing data will be regularly cleaned and updated. When the data no longer serves the original collection purpose or the legal retention period expires, we will completely delete or anonymize the data through secure technical means.

4.3 Data Security Guarantee

We have established a complete data security management system, standardized internal employee data access and operation authority, and prohibited any employee from illegally viewing, copying, disclosing, or trading user data. Although we adopt industry-leading security protection measures, no network data transmission or storage system can achieve absolute security. Users acknowledge and agree that we shall bear reasonable security protection responsibilities, and we will promptly take remedial measures once any data security risk is found.

5. Data Sharing & Disclosure

We firmly adhere to the principle of no unauthorized data sharing and no illegal data disclosure. We will not sell, rent, or lease user personal data to any third-party commercial institutions, organizations, or individuals for profit-making purposes. We may only disclose user data in the following legitimate situations:

  • With the explicit written or voluntary authorized consent of the user;
  • Required by national laws, regulations, judicial decisions, or administrative law enforcement orders;
  • Necessary to protect the legitimate rights and interests of our company, users, or the public in case of security risks, illegal behaviors, or rights infringement disputes;
  • Trusted third-party service providers who provide server operation, website maintenance, and security detection services for us, with strict data confidentiality agreements signed, and prohibited from using user data for other purposes.

6. Intellectual Property Protection Statement

All intellectual property rights of the website https://www.youmepet.com are exclusively owned by NINGBO YOUME PET PRODUCTS CO,.LTD.. All website content, including but not limited to brand LOGO, text descriptions, product pictures, design layouts, graphic materials, copywriting content, webpage design, and all original displayed content, are protected by global copyright, trademark, and intellectual property laws.

Without our explicit written authorization, no user, institution, or third party shall copy, reproduce, modify, disseminate, display, commercialize, or use the above intellectual property content in any form. Any unauthorized infringement of our intellectual property rights will constitute an illegal act, and we will reserve the right to pursue all legal liabilities and economic compensation rights in accordance with relevant laws.

Users confirm that all text, pictures, and other content uploaded by themselves on our website shall have legal intellectual property rights, and shall not plagiarize, infringe or illegally use third-party intellectual property content. If user uploaded content causes any third-party rights infringement dispute, the user shall bear all legal liabilities independently, and we reserve the right to delete the infringing content and suspend the user’s interactive qualification.

7. User Rights & Choices

In accordance with global privacy protection regulations, all users have the following legitimate rights regarding their personal data and interactive content:

  • Right to Access: Users have the right to inquire about the personal data and uploaded content records retained by us;
  • Right to Correction: Users can apply to correct inaccurate or incomplete personal interactive information;
  • Right to Deletion: Users can apply to delete their voluntarily uploaded text, pictures and interactive records, and we will complete the deletion within a reasonable time limit;
  • Right to Withdraw Consent: Users can withdraw their data authorization consent at any time, and we will stop subsequent data collection and usage;
  • Right to Complaint: Users have the right to put forward opinions, complaints and suggestions on our data processing behavior.

8. Contact Information for Privacy Inquiries

If you have any questions, doubts, suggestions, or rights application demands regarding this Privacy Policy, personal data processing, intellectual property protection, or website service rules, please contact us through the following official channels. We will respond and handle your legitimate demands within 3-7 working days:

9. Policy Update & Revision

We reserve the right to revise and update this Privacy Policy in real time according to business development, website service adjustment, and updates of global privacy laws and regulations. When the policy content is adjusted, we will publish the updated version on the official website homepage or legal notice page, and mark the latest effective date. The updated Privacy Policy will take effect immediately after publication. Your continued use of the website after the update is deemed as your acceptance of the revised policy terms.

10. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of the People’s Republic of China. For users accessing our services from other countries and regions, this policy complies with local mandatory privacy laws. Any dispute arising from the interpretation and implementation of this policy shall be settled through friendly negotiation between both parties. If the negotiation fails, both parties agree to submit the dispute to the competent people’s court in Ningbo City, China for settlement.

Last Updated: August 28, 2026

Issuing Party: NINGBO YOUME PET PRODUCTS CO,.LTD.

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