Terms and Conditions

Last Updated: August 28, 2026

These Terms and Conditions (“Terms”, “Agreement”) constitute a legally binding agreement between NINGBO YOUME PET PRODUCTS CO,.LTD. (“we”, “us”, “our”, “Company”), a business entity registered and located in China, and all visitors, users, and purchasers (“you”, “your”) of the website located at https://www.youmepet.com (the “Website”).

By accessing, browsing, using, or purchasing products and services through this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations governing international online business transactions. If you do not agree with any part of these Terms, you must immediately cease using our Website and services.

1. Company Information

The Website is owned and operated exclusively by NINGBO YOUME PET PRODUCTS CO,.LTD., branded internationally as YOUME PET. Our official business details are listed below for legal identification and user inquiry purposes:

  • Full Legal Company Name: NINGBO YOUME PET PRODUCTS CO,.LTD.
  • Brand Name: YOUME PET
  • Business Nature: Registered Commercial Business Entity
  • Registered Operating Address: A-608, Yunshanggu Park, Yinzhou, Ningbo Province, China 315000
  • Operating Country: China (providing global business services worldwide)
  • Official Contact Email: Laughing.lin@youmepet.com
  • Contact Page URL: https://www.youmepet.com/contact

All business operations, product sales, and website services conducted by YOUME PET are subject to the legal jurisdiction of the People’s Republic of China, as well as applicable international cross-border e-commerce regulations for global users.

2. Website Usage Eligibility & Account Rules

This Website is available for use by individuals aged 18 years or older, as well as business entities of all types worldwide. You represent and warrant that you have the legal capacity to enter into this Agreement when accessing and using our Website and services.

No User Account Registration Required: Our Website does not support or require user account registration, login, or membership creation. All website browsing, product viewing, service consultation, and content interaction functions are open to all users without account authentication. You will not be required to submit account information, set passwords, or maintain user memberships to use our core services.

While no account is needed, you agree to use the Website only for lawful, legitimate, and non-commercial or commercial purposes permitted by these Terms. You shall not use the Website to engage in illegal, fraudulent, infringing, or harmful behaviors that may damage the interests of our Company or third parties.

3. User-Generated Content Rules

Our Website allows users to voluntarily upload, publish, and submit text content and image materials (collectively “User-Generated Content” or “UGC”) through available interactive functions on the site. All UGC behaviors are subject to the following strict terms:

3.1 User Responsibility for UGC

You are solely and fully responsible for all text, images, and other content you upload to our Website. You warrant that all UGC you submit is original, legal, and does not infringe upon the intellectual property rights, privacy rights, portrait rights, or other legitimate rights and interests of any third party. You shall not upload content that is obscene, violent, illegal, discriminatory, defamatory, harmful, or violates public order and good customs.

3.2 Content License Grant

By uploading UGC to our Website, you automatically grant NINGBO YOUME PET PRODUCTS CO,.LTD. a worldwide, non-exclusive, perpetual, irrevocable, royalty-free license to use, display, publish, edit, reproduce, and distribute your UGC for the purposes of website operation, product promotion, customer service, and business display. This license takes effect immediately upon your content submission and does not require additional written confirmation.

3.3 Right to Remove Content

We reserve the absolute right to review, filter, delete, or block any User-Generated Content at any time, without prior notice to you, if we determine that the content violates these Terms, applicable laws, or may cause adverse impacts on our business and brand. We are not obligated to review all UGC actively but may conduct random or targeted inspections at our discretion.

4. Products, Services & Transaction Terms

YOUME PET provides professional pet supplies products and supporting related services to global users through this Website. Our business scope covers all regions of the world, and we provide standardized product sales, product consultation, after-sales service consultation, and industry-related information services for global customers.

4.1 No Paid Subscription Services

Our Website does not provide any form of paid membership, paid subscription, premium content access, or recurring subscription services. All content displayed on the website, including product introductions, industry information, and service descriptions, is open and free for all users to browse and view. All paid behaviors on our Website are limited to one-time product purchase transactions, with no mandatory or automatic subscription deductions.

4.2 No Promotional or Lottery Activities

We do not launch, organize, or host any online promotions, lucky draws, lottery activities, rebate activities, or similar marketing campaigns through this Website at present. Any promotional information not officially released by our Company is deemed invalid, and our Company shall not bear any legal liability for unauthorized false promotional activities.

4.3 Product Information Accuracy

We strive to ensure that all product pictures, parameters, descriptions, prices, and service information displayed on the Website are accurate, complete, and up-to-date. However, due to possible product iteration, material replacement, and market adjustment, individual information may have minor deviations. We reserve the right to modify, update, or adjust product information, pricing, and service rules at any time without prior notice, and the final prevailing standard shall be confirmed by official customer service communication and formal transaction contracts.

5. Intellectual Property Rights Protection (Core Clause)

All intellectual property rights on the Website are exclusively owned by NINGBO YOUME PET PRODUCTS CO,.LTD., and all rights are legally reserved. This clause is a core and mandatory provision of these Terms, and all users must strictly comply.

5.1 Exclusive Ownership of Website Intellectual Property

Without the prior written official consent of our Company, no individual, enterprise, or third-party institution may copy, reproduce, modify, plagiarize, disseminate, resell, use for commercial purposes, or conduct secondary development of all intellectual property resources of the Website, including but not limited to: website domain names, YOUME PET brand logos, all text content, graphic designs, product pictures, website layout, copywriting materials, graphic trademarks, and all original content uploaded and published on the Website.

5.2 Protection Scope and Legal Basis

All content and brand elements of the Website are protected by the Copyright Law of the People’s Republic of China, Trademark Law, Patent Law, and relevant international intellectual property protection conventions. Any unauthorized commercial use, infringement, piracy, plagiarism, and misappropriation behaviors will constitute serious violations of our intellectual property rights.

5.3 Infringement Liability

Once we discover any act of infringing our intellectual property rights, we reserve the right to take all legal measures, including but not limited to issuing infringement warnings, requiring immediate deletion of infringing content, claiming economic compensation for losses, and pursuing corresponding civil, administrative, and even criminal liabilities of the infringer in accordance with the law.

6. User Conduct Prohibitions

When using our Website and services, you explicitly agree not to engage in the following prohibited behaviors:

  • Violating national laws, international conventions, public order, and good customs;
  • Using technical means such as crawlers, cracking, and intrusion to steal website data, intellectual property content, and business information;
  • Maliciously uploading false, illegal, harmful, or infringing content to interfere with the normal operation of the Website;
  • Impersonating our Company staff to conduct fraud, induce transactions, or deceive other users;
  • Carrying out commercial plagiarism, brand counterfeiting, and unauthorized use of YOUME PET brand resources;
  • Maliciously attacking, interfering with, or destroying the normal operation of the Website server and system;
  • Other behaviors that damage the legitimate rights and interests of our Company and third parties.

If you violate the above prohibitions, we have the right to permanently restrict your access to the Website, terminate your use of services, and pursue all legal liabilities arising therefrom.

7. Disclaimer of Liability

Our Website provides services on an “as is” and “as available” basis. We do not make any express or implied warranties for the continuity, stability, security, and absolute accuracy of the Website services. To the maximum extent permitted by applicable laws, our Company shall not be liable for any direct or indirect losses caused by the following situations:

  • Temporary website access failure, system maintenance, server failure, network delay, or data error caused by objective technical reasons;
  • User losses caused by users’ misoperation, unauthorized modification of website content, or private use of website resources in violation of regulations;
  • False information released by third parties and user losses caused by third-party infringement behaviors;
  • User disputes and interest conflicts arising from User-Generated Content;
  • Force majeure factors such as natural disasters, wars, policy adjustments, and other uncontrollable external factors leading to service interruption or loss.

8. Amendment of Terms and Conditions

We reserve the right to update, revise, and modify these Terms and Conditions at any time in accordance with business development needs and legal requirement changes. After the Terms are revised, we will publish the updated version on the Website homepage or the legal clause page, and the updated Terms will take effect immediately upon publication. Your continued use of the Website after the update is deemed as your full acceptance of the revised Terms. It is your responsibility to regularly check the latest content of these Terms.

9. Governing Law & Dispute Resolution

These Terms and all service behaviors generated based on the Website shall be governed and interpreted by the laws of the People’s Republic of China, excluding its conflict of law rules. In case of any dispute, disagreement, or claim arising from these Terms or the use of our Website services, both parties shall first resolve it through friendly negotiation. If the negotiation fails, either party may submit the dispute to the people’s court with jurisdiction over our company’s registered address for litigation resolution.

10. Contact Information for Inquiries

If you have any questions, doubts, suggestions, or dispute requests regarding these Terms and Conditions, website services, intellectual property issues, and product services, please contact us through the following official channels:

We will respond to your legitimate inquiries and requests within a reasonable working time.

End of Terms and Conditions

Scroll to Top